Verizon Authorized Retailer, TCC in Taneytown, MD Open now

Reviews about Verizon Authorized Retailer, TCC

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  October 03, 2019, by jeff cooke
  Brittney was awesome! I had some issues that I was pretty sure was impossible to correct and she took care of it!!! This girl is super smart and we will keep going to her in the future. (we have 8 people on our family plan) Thank you Brittney!
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  May 22, 2019, by Judy Wantz
  Never again. Stay far away. Like a prior review (wish I saw it prior to going there) the charge for things that a true Verizon store doesn't. First I asked as independent do they provide the same discount I get with my employer. I was told yes. Before I even agreed to by the phone, the salesman had an app on my phone to move info from one phone to another. I even mentioned how presumptuous this was and he said "you said you came in for a phone. " He offered the tablet and many times I said no. He then ordered one when he ordered my phone he did not have in stock. When I went back he brought out 2 that I didn't need or want. In good used car salesman fashion he got me to leave with both. Yes I saw his paper he had to review with fees AFTER he processed everything and I had paid. I originally made the mistake of thinking the tablets were a one year contract then realized it was two. I spoke with a Verizon customer service person on another issue with the phone and he advised if returned unopened they don't charge restocking fee in the first 14 says. Apparently this store does because of their shady ways. $75 each no concessions. Let's also mention when he order the phone he changed my plan without approval. He would be a great used car salesman. When returning the items I was told that I have to understand that they are running a business and if they didn't charge they would be doing returns all day. That should speak volumes.